The thing about good services...

Remember I just went Bali for 6 days with my friends? We actually went Hard Rock Bali on our last few days to chill, and it left us a 50% bad impression. Well, anyway if you want to know what's the fuss about, you can view the review I wrote for tripadvisor here. (My username is lomomilo :D ) And yep, haha I actually quite irritated till I created an account in TripAdvisor to write a bad review about them.

And guess who sent me a message on tripadvisor today???
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Their Asst. Marketing Manager! Tada!

He or she actually bothered to send me a message regarding my review! Here's what I received.

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Dear Mr./Ms.,

Warmest greetings from Hard Rock Cafe Bali.

We would like to express our sincere apology in regards to what had happened on your visit to our restaurant. We deeply regret to have you encounter such experience on your holiday in Bali. We will promptly investigate this matter so no such incident will ever happen again in the future.

We want to make it up to you and would like to invite you for another visit and experience Hard Rock Cafe Bali in a true authentic way by extending complimentary lunch or dinner for you and your companion. Please email us at ten@hardrock.co.id anytime to accept our invitation and set up a time.

We hope to see you again to enjoy an authentic rock & roll experience at our restaurant.

Sincerely yours,
Ten Swaratama
Asst. Marketing Manager
Hard Rock Cafe Bali
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So at least someone in the Marketing department cares, but I won't be going back to Bali so soon. So let's just hope that they are really sincere and seriously do some improvement in their services.*cross fingers*

Sometimes, little things in life does matter a lot to people, and it shows how much one care about a scenario.

*Update* So the invite is changed to Hard Rock Singapore since I won't be traveling to Bali any time soon. Will see how it goes!

And Bali I went!

Halloo!! I'm back!! And got darker, but all fresh from the holiday. Haven't had so much fun for quite a while, and it's really a good trip even tho the weather is freaking hot! Bali is like omg paradiseee not just for couple! Okay, I'm just going to let the photos do the talking! All photos are taken by my cute lil VQ1015 <3

Day 1: Outside Indra Homestay, where we stayed for our first 3 nights in Ubud.


Day 1: The view from this sucky restaurant we ate on the first day. It's like the worst buffet I ever had and it cost about 13 dollars each? Totally not worth it as I feel like I'm eating zhar cai peng.

Day 1: Some cafe with a rice paddy field! Can't remember the name, but it's near Monkey Forest in Ubud. We had fruit juices and some snack~ before the yummy dinner at Warung Enak!

Day 2: My first mountain climbing/trekking! I'm real slow and got over-took by almost everyone, but I still managed to reach the top in time for sunrise! :D The view is fab, but sunrise isn't the best 'cos of the clouds! But the experience is totally worth everything!

Day 3: It was a good day, as the clouds were dark but we didn't encounter any rain! The driver is good, and lunch was good, and we bought lots of fruits! Went to Mengwi, Lake Temple, Jatiliwih and last stop at Tanah Lot!




Day 3: Sunset wasn't fab, but guess it's still a good day. :D

Day 4 / 5: Seminyak! A day for chilling by the beach in the day, and chilling in Hardrock Cafe by night. Only bad is the toilet in our guesthouse isn't "okay" enough. 

We bought a kite and I guess it got the attention of others, and a guy actually came and started talking to me. He walked away after a while as I was just busy playing with my kite. haha

Day 5 / 6: Our last stop at Kuta! And finally staying in a room with air-con, good bed and toilet, and with a small pool! Kindly sponsored by holy grace as a birthday treat, and also seafood dinner at jimbaran! 

Food isn't the best I had but the combination is great, with dinner on the beach and a sunset view, it's a total bliss! And Grace is irritated by 2 middle-age looking guys who kept talking to us non-stop, and trying to get us our for party at night. Too bad they ain't cute at all. >:O!!

And I went home a happy girl! :D